RESPONSIBLE GAMING

fb77 Responsible Gambling — Your protection is our priority

When entertainment crosses a line, fb77 is there for you. Use our tools and support to enjoy gaming in a healthy and controlled way.

Our Commitment

Why Responsible Gaming Matters

fb77 believes online gaming should be an enjoyable form of entertainment — not a source of financial stress or mental health problems. We are committed to ensuring a safe and reliable environment for players in Bangladesh. The foundation of responsible gambling is knowing your limits, staying within them, and seeking help when needed.

Only those aged 21 or above may game on our platform. Our platform is strictly restricted for minors. Responsible gambling is not just a policy — it is at the core of our values.

For Players Aged 21 and Above

On fb77, only individuals aged 21 or older may open an account and game on the platform.

SSL Protection

Your personal and financial information is kept secure with the highest standard SSL encryption.

Fair Play Assured

All game outcomes are controlled by a Random Number Generator (RNG), ensuring fairness and impartiality.

Protective Tools

Ways to Control Your Gaming

fb77 gives you a number of effective tools so you can always manage your gaming experience in a healthy way.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately, and a 24-hour waiting period is required to increase it.

Time-Out Break

If you feel you need a short break, you can take a time-out ranging from 24 hours to 30 days. During this period, no betting or gaming will be possible from your account.

Self-Exclusion

If you need a longer break, use the self-exclusion feature — you can keep your account closed from 6 months up to permanently. Contact our support team to activate it.

Review Gaming History

You can log in to your account at any time to view your complete betting and gaming history. This helps you understand your spending patterns and make informed decisions.

Reality Check Alerts

When you have been gaming for a set period, fb77 sends you an automatic alert. This lets you know how long you have been playing and gives you the chance to take a break if needed.

24/7 Support Service

If you have any concerns or issues related to gaming, contact our Bangla-speaking support team at any time via live chat. We are always here for you.

Awareness

Recognise the Signs of Problematic Gaming

The first step in responsible gambling is knowing yourself. If you notice the signs below in yourself, you should seek support. This is not a sign of weakness — it is a courageous decision.

Important Warning

If you recognise yourself in any of the signs below, please contact our support team without delay.

  • Repeatedly placing larger bets to try to recover money lost in gaming.
  • Trying to stop playing but being unable to do so.
  • Borrowing money from family or friends to fund gaming, or playing in secret.
  • Feeling restless, angry, or depressed when unable to game.
  • Spending money set aside for household expenses on gaming.
  • Spending excessive time gaming while neglecting work, studies, or family responsibilities.
  • Lying to family or loved ones about how much you game or how long you spend gaming.
  • Using gaming as a way to escape stress or sadness.
Step by Step

How to Use the Protective Tools

fb77's responsible gaming tools are very easy to use. By following a few steps, you can ensure your own protection.

1

Log In to Your Account

Visit the fb77 website, log in to your personal account, and go to the Account Settings page.

2

Open the "Responsible Gaming" Section

Select the "Responsible Gaming" option from the settings menu. You will find all available tools together in one place.

3

Set a Deposit Limit or Time-Out

Set your preferred deposit limit, session time limit, or time-out break. Changes take effect immediately.

4

Self-Exclude If Needed

If you need a longer break, contact our support team via live chat. They will assist you through the self-exclusion process.

5

Get Support — You Are Not Alone

Our 24/7 Bangla-speaking support team is here for you with any difficulty. Asking for help is a sign of courage.

Minor Protection

Protecting Minors

The minimum age to join fb77 is 21. Protecting minors from using gaming platforms is our highest priority.

  • A strict age verification process is followed at the time of account registration.
  • To prevent younger family members from accessing your account, maintain a strong password and make a habit of logging out.
  • If suspicious account activity is detected, we reserve the right to re-verify age.
  • Please keep your login details stored out of reach of children.
Our Pledge

fb77's Commitment to Responsibility

We are not just a gaming platform — we also feel a responsibility for the wellbeing of our players.

  • Presenting gaming as entertainment, never as a source of income.
  • Publishing the terms and conditions of every bonus and promotion in a clear and easy-to-understand way.
  • Identifying players in difficulty and actively providing them with support.
  • Ensuring secure payment methods and fast withdrawals so there is no financial pressure.
  • Keeping responsible gaming tools free and easily accessible.
Support

Reach Out for Help

If you or someone close to you is in difficulty, please get in touch. Our Bangla-speaking team is always ready.

Live Chat Support

Our Bangla-speaking support team is available via live chat 24 hours a day, 7 days a week. Get immediate assistance with any gaming-related concern or issue.

Email Support

For any questions or requests related to responsible gaming, email our support team at: [email protected]

Frequently Asked Questions

Questions About Responsible Gaming

Here are answers to the most frequently asked questions about responsible gaming tools and policies.

The minimum age to game on fb77 is 21. Age is verified at the time of account registration. If an underage person attempts to register, their account will be cancelled and any deposited funds will not be returned.

Log in to your fb77 account and go to the "Responsible Gaming" section under "Account Settings". From there, set your daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. To increase a limit, you must wait at least 24 hours.

On fb77, self-exclusion can be taken for 6 months, 1 year, 5 years, or permanently. While self-exclusion is active, you will not be able to access the platform. No promotional emails will be sent during this period either. To activate self-exclusion, contact us via live chat.

Yes, your account balance remains completely secure during a time-out. Once the break ends, you can log back in and make withdrawals. However, no gaming or betting will be possible while the break is in effect.

Some common signs are: repeatedly playing to try to recover lost money, being unable to stop playing, borrowing money from family or friends to fund gaming, feeling restless when not gaming, and spending money needed for household expenses on betting. If you notice these signs, contact our support team immediately.

No, all of fb77's responsible gaming tools are completely free. Setting deposit limits, taking a time-out, self-exclusion, or using support services — none of these carry any charge. Our goal is to provide you with a healthy and safe gaming experience.

Start by speaking openly with them and showing empathy without judgment. Encourage them to use fb77's responsible gaming tools. If needed, contact our live chat on their behalf to help initiate the self-exclusion process. Remember, asking for help is a sign of strength.

Play Safe, Enjoy the Game

Game responsibly on fb77. Whether it's cricket, slots, or live casino — we are ready to make every moment enjoyable.

Visit fb77 Casino Slots Games Cricket Betting More FAQs