fb77 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between fb77 ("Company", "we", "us") and the user ("you", "player"). fb77 is an online gaming platform that provides cricket betting, live casino, slot games and other gaming services for players in Bangladesh.

By accessing, browsing or creating an account on the fb77 platform, you confirm that:

• You are at least 21 (twenty-one) years of age and are legally capable of consenting to these terms.
• You are using this service entirely of your own free will and with full awareness.
• You agree to comply with all provisions of these terms.
• You will keep the information you provide accurate and up to date.

fb77 reserves the right to amend these terms at any time. Continued use of the platform after any changes will be taken to mean that you have accepted the updated terms.

2.1 Eligibility to Register

To open an account with fb77 you must be 21 (twenty-one) years of age or older. Each individual may create only one account. Operating multiple accounts is a clear violation of fb77 rules and may result in both accounts being closed immediately.

2.2 Information Provided at Registration

You must provide accurate, complete and up-to-date information at the time of registration. Registering with false information may result in the account being closed at any time and the balance being forfeited. fb77 may request that a Know Your Customer (KYC) verification process be completed at any time.

2.3 Account Security

It is entirely your responsibility to keep your account username and password confidential. Any unauthorised access to your account must be reported to our support team immediately. You are responsible for all activity carried out from your own account.

3.1 Welcome Bonus

fb77 offers new players a 200% first-deposit bonus of up to ৳10,000. A 10x wagering requirement applies to this bonus. This means withdrawal will only be possible after placing bets totalling 10 times the combined bonus and deposit amount.

3.2 Bonus Terms of Use

• Each bonus offer must be used within a specified time period.
• Multiple bonuses cannot be activated at the same time unless fb77 has given specific permission to do so.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the wagering requirement has been met.
• Any fraud or misuse related to bonuses may result in the bonus being cancelled and the account being closed.

3.3 Cashback and VIP Benefits

fb77's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate at each level is as follows:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

fb77 reserves the right to change or cancel VIP level benefits at any time at its own discretion.

4.1 Deposit Terms

The minimum deposit amount at fb77 is ৳500 (five hundred taka). Payment methods currently available for deposits are: bKash, Nagad and Rocket. Deposited funds are generally credited to the account instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount at fb77 is ৳1,000 (one thousand taka). Withdrawals are generally processed within 10 to 45 minutes. However, in some cases there may be a delay due to additional verification requirements.

4.3 Reasons for Withdrawal Rejection

fb77 may hold or reject a withdrawal in any of the following circumstances:

• The wagering requirement for a bonus has not been met.
• Know Your Customer (KYC) verification has not been completed.
• There is a suspicion of fraud or an unusual transaction has been detected.
• There is a suspicion of multiple account use.

5.1 General Betting Rules

All games offered on the fb77 platform — slots, live casino, cricket betting, fishing games and others — are operated according to set rules. Once a bet is confirmed it cannot be changed or cancelled.

5.2 Technical Errors

If a game or bet is interrupted due to server issues, disconnection or any other technical fault, fb77 will assess the nature of the incident and make a decision. In such cases fb77's decision will be considered final.

5.3 Special Sports Betting Terms

The following terms apply to cricket (including BPL, IPL, T20 World Cup and ICC events), football (including FIFA) and other sports:

• Bets must be placed before the match begins, except for live betting.
• If a match is cancelled or abandoned, the bet amount will be refunded.
• Bets placed after an odds change will be calculated at the new odds.
• In the event of a dispute over a match result, the decision of the relevant sports governing body will be followed.

The following activities are strictly prohibited on the fb77 platform:

• Creating or operating multiple accounts.
• Misusing bonuses or taking part in bonus hunting.
• Playing games using any software, bot, script or automated method.
• Attempting to manipulate game outcomes.
• Using fb77 for money laundering or illegal financing.
• Colluding with other players to influence gaming outcomes.
• Misconduct or harassment towards fb77 staff.
• Operating an account using a false identity or incorrect information.

fb77 always strives to operate a safe and reliable platform. However, fb77 is not liable for the following:

• Any loss caused by the user's internet connection issues.
• Loss caused by faults with third-party software or service providers.
• Loss caused by unexpected technical errors or system outages.
• Loss caused by the user's account credentials being compromised as a result of the user's own negligence.
• Service being discontinued due to changes in applicable local law.

fb77's maximum possible liability for any claim will not exceed the actual amount deposited by the player in connection with that specific incident.

fb77 places the highest importance on protecting users' personal information. All data is kept secure using SSL encryption and modern security technology. fb77 never sells personal information to third parties.

Full details of how data is collected, stored and used can be found on our Privacy Policy page. By creating an account with fb77 you are also consenting to that policy.

9.1 Closure at the User's Request

You may request closure of your account at any time by contacting our support team. In this case, any eligible balance (subject to bonus wagering requirements being met) may be withdrawn.

9.2 Closure by fb77

fb77 may close or suspend an account in the following circumstances:

• In the event of a breach of any provision of these terms.
• If there is a suspicion of fraud or deception.
• If KYC verification has not been completed.
• If a responsible gaming request or self-exclusion application is submitted.
• On the instruction of a legal or regulatory authority.

fb77 believes in responsible gaming. We encourage players to play in a healthy and controlled manner. The following tools are available to help you:

• Setting deposit limits.
• Taking a temporary break (cooling-off period).
• Activating self-exclusion.

If you feel that gaming is having a negative impact on your life or the life of your family, please contact us via our 24/7 live chat support or visit our Responsible Gaming page.

fb77's services are for people aged 21 and over only. It is every parent's responsibility to keep minors away from gaming.

For any dispute or complaint, please contact our support team first:

• 24/7 live chat support
• Email: [email protected]

We take all complaints seriously and aim to resolve them quickly on the basis of fairness. After a complaint is submitted, our team will investigate and provide a resolution as soon as possible.

fb77's decision will be considered final unless both parties agree otherwise.

fb77 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will try to post a notice on the platform. However, it is the user's own responsibility to read the latest terms and conditions regularly.

If you continue using fb77 after any changes, it will be assumed that you have accepted the updated terms and conditions.